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Stray FM Jobs » Hotel Receptionist

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Hotel Receptionist

Ripon Spa Hotel

Hotel Receptionist required for day and evening shifts to carry out daily administrative task along side checking guests in and out and dealing with enquires.

The Ripon Spa Hotel

Job Description - Hotel Receptionist

The hotel receptionist is the first point of contact with our customer and therefore is a highly valued member of staff. You will need:

  • administration and customer service skills
  • IT skills to work with computerised booking and payment systems
  • excellent written and spoken communication skills
  • a friendly and professional telephone manner
  • patience and tact
  • the ability to stay calm under pressure and look after several things at once

Your day-to-day tasks may include:

  • dealing with bookings
  • completing procedures when guests arrive and leave
  • choosing rooms and handing out keys
  • preparing bills and taking payments
  • taking and passing on messages to guests and other departments
  • answering questions

You will work as part of a team and work shifts, which include days, evenings, weekends and public holidays. Our normal shift pattern is 8.00am to 4.00pm and 4.00pm to finish

You’ll spend most of your time at a reception desk, using a computer and a telephone switchboard.

Hourly rate related to age and may vary for right applicant.

Job Type: Full-time

Salary: £5.90 to £7.83 /hour

Salary:
Variable
Meet national minimum wages
Position:
Permanent
Closing Date:
5th February 2019

Ripon Spa Hotel

Ripon

Contact

Katie Lain
Ripon Spa Hotel
Park Street
Ripon
North Yorkshire
HG4 2PT
T: 07800886293
E: katielain@hotmail.com

Apply Now

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