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Jobs » Customer Experience Coordinator

Jobs in Harrogate and North Yorkshire

Customer Experience Coordinator

Based in Harrogate

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To provide effective and efficient world-class customer service with the CNG values at the forefront of every customer interaction.

Customer Services at CNG is a big business with a variety of customers, queries, and tasks every day. The teams work across the business to resolve customer queries to the highest possible standard. Successful candidates will join this growing business and will ensure we deliver the service our customers want and deserve!

Day to day tasks include; 
- Front-end Customer Service; Communicating effectively with customers, agents and brokers including; Incoming calls, Outbound calls, Emails, and Live chat
- Using bespoke IT systems
- Problem solving
- Manage adhoc queries and enquiries

To be a part of the team you must have;
- An excellent phone manner
- Passion to delight customers and deliver excellent service
- IT Skills
- Experience in customer service or administration is valuable, although not essential as full training is provided at CNG
- Excellent communication skills to all stakeholders

Minimum requirements: Maths/ English GCSE Grade C and above or equivalent.

Salary:
TBC
Position:
Permanent
Located in:
Harrogate
Closing Date:
19th July 2019
Employer:
CNG Ltd
Apply
Apply

CNG Ltd

2 Victoria Avenue
Harrogate
HG1 1EL
01423535674
https://www.cngltd.co.uk/contact/work-for-us

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