Housing Options Support Assistant

REQ001355

12 Month Fixed Term with possible extension of a further 12 months, this is an exciting opportunity to join a great team that really makes a difference. Experience of housing advice/support work and an understanding the welfare benefits framework are beneficial, however not essential.

HOUSING OPTIONS SUPPORT ASSISTANT

Post Number HS08

Grade: 4 Salary: £17,681 - £18,672

Hours: 37 Hours per week

12 Month Fixed Term with possible extension of a further 12 months

Do you have a person-centred approach to customer care and exceptional organisational skills? Are you passionate about assisting people with complex needs in difficult circumstances?

Based at the Civic Centre in Harrogate, we are looking for someone to support our Private Sector and Housing Options Team in assisting people with complex needs and providing tailored support under the Homelessness Reduction Act 2017.

If you would like to provide frontline services for a team that identifies, devises and implements solutions for the difficulties faced by homeless households, we would love to hear from you. Our vibrant Housing Needs Team provides a service aimed at preventing or relieving homelessness.

You should have an appreciation of the circumstances that cause homelessness and have experience of dealing with members of the public sympathetically but firmly.

Experience of housing advice/support work and an understanding the welfare benefits framework are beneficial, however not essential.

We are based in the new Harrogate Civic Centre. Benefits of working for us include flexible and agile working, leisure discounts and the option to join the Local Government Pension Scheme.

For more information, please contact Maggie Gibson, Senior Housing Options Officer, on 01423 500600 (ext. number 58237).

Closing Date for Applications: 01 January 2019 (midnight)

Interview Date : 10 January 2019

To apply, please visit www.harrogate.gov.uk/jobs.  Please call 01423 500600 and ask for the HR Support Team if you need further assistance.

Please note that Harrogate Borough Council do require all applicants to complete the Council’s application form and will not accept CVs.

Harrogate Borough Council