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Jobs » ICT Technical Support Officer

Jobs in Harrogate and North Yorkshire

ICT Technical Support Officer

Based in Harrogate

ICT06

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An opportunity has arisen for a motivated and talented individual to come and join our ICT 1st line support team. You will have the opportunity to work in a fast paced ICT 1st line support environment, providing technical assistance for a variety of hardware and software faults and enquiries. Working with the user to determine the exact nature of any issue you will log & escalate calls received via email, telephone and our Service Desk application.

 

CORPORATE AFFAIRS

 

ICT

 

 

 

Technical Support Officer

 

Post Number: ICT06

 

Grade: D: Salary: £19,945 - £21,666 per annum

 

Hours: 37 per week.

 

 

 

An opportunity has arisen for a motivated and talented individual to come and join our ICT 1st line support team. 

 

 

 

You will have the opportunity to work in a fast paced ICT 1st line support environment, providing technical assistance for a variety of hardware and software faults and enquiries.  Working with the user to determine the exact nature of any issue you will log & escalate calls received via email, telephone and our Service Desk application.

 

 

 

Continually improving and enhancing its technical infrastructure, you will primarily be working within a larger team responsible for ensuring that the Council’s ICT data & communication infrastructure, applications and desktop services are available and providing an optimum level of performance to customers and staff.

 

 

 

This is a great opportunity for someone who is a team player, with strong customer care and communication skills, a proactive, positive and flexible professional attitude.  If you are looking to expand your skill set, work with cutting edge technology and enhance your career, this is a great opportunity to develop in a supportive environment.

 

 

 

If you have any questions please contact Alastair Noble, ICT Business Analyst on 01423 500600 ext 58542, or Laura Griffiths, ICT Manager on 01423-500600 ext 58262.

 

 

 

Full driving licence is desirable.

 

 

 

As you will have access to secure systems you will need a Disclosure from Disclosure Scotland, the Council will issue the application form and pay the fee.

 

 

 

Closing date for Applications:     28 June 2019

 

Interview date:              8 July 2019

 

 

 

Please call 01423 500600 and ask for the HR Support team if you need further assistance.

 

 

 

Please note Harrogate Borough Council require all applicants to complete the Council’s application form.

 

           

 

 

 

Salary:
Between £19,945 and £21,666 Per Annum
Grade: D: Salary: £19,945 - £21,666 per annum
Position:
Permanent
Located in:
Harrogate
Closing Date:
30th June 2019
Employer:
Harrogate Borough Council
Apply
Apply

Harrogate Borough Council

Harrogate Borough Council
Civic Centre
St Luke's Avenue
Harrogate
HG1 2AE
01423 500600
www.harrogate.gov.uk

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