Jobs Credit Support Coordinator

Credit Support Coordinator
Based in Harrogate
1168
ApplyAn opportunity has arisen to join one of our expanding clients in the Wetherby area as a Credit Support Coordinator. The successful candidate in this role will work pro-actively providing administrative and analytical support for the Credit and Risk department.
An opportunity has arisen to join one of our expanding clients in the Wetherby area as a Credit Support Coordinator. The successful candidate in this role will work pro-actively providing administrative and analytical support for the Credit and Risk department.
Main Job Responsibilities:
- Handling complex customer queries – internal investigation and follow up through to resolution
- Liaise with internal stakeholders and customers to resolve queries
- Log all incoming queries on the internal database
- Control customer payment deductions (contra’s and debit notes)
- Ensure requests for documentation are fulfilled to minimise delay to payment terms
- Prepare monthly site reconciliation to support application process
- Identify and resolve data variations
- Monthly analysis of customer deductions
- Prepare monthly backing documentation for application processes
- Fortnightly statement preparation
- Update and maintain customer accounts
- Ledger allocations
Person Specification:
- Minimum of 2 years Credit Control Support experience is required
- High volume ledger experience
- MS Office Excel to Intermediate level (pivot tables and lookups)
- Strong analytical skills
- Attention to detail and strong numeracy skills
- Proactive
- Strong time management skills
This role is full time working a 40 hour week (hours to be discussed). Our client is offering a salary of £24,000-£25,000 depending on your level of experience.
HQ Personnel
1 Victoria Avenue
Harrogate
HG1 1EQ
01423 520220
https://www.hqpersonnel.co.uk/