Jobs » Credit Support Coordinator

Credit Support Coordinator

Based in Harrogate

1168

An opportunity has arisen to join one of our expanding clients in the Wetherby area as a Credit Support Coordinator. The successful candidate in this role will work pro-actively providing administrative and analytical support for the Credit and Risk department.

An opportunity has arisen to join one of our expanding clients in the Wetherby area as a Credit Support Coordinator. The successful candidate in this role will work pro-actively providing administrative and analytical support for the Credit and Risk department.

Main Job Responsibilities:

• Handling complex customer queries – internal investigation and follow up through to resolution
• Liaise with internal stakeholders and customers to resolve queries
• Log all incoming queries on the internal database
• Control customer payment deductions (contra’s and debit notes)
• Ensure requests for documentation are fulfilled to minimise delay to payment terms
• Prepare monthly site reconciliation to support application process
• Identify and resolve data variations
• Monthly analysis of customer deductions
• Prepare monthly backing documentation for application processes
• Fortnightly statement preparation
• Update and maintain customer accounts
• Ledger allocations

Person Specification:

• Minimum of 2 years Credit Control Support experience is required
• High volume ledger experience
• MS Office Excel to Intermediate level (pivot tables and lookups)
• Strong analytical skills
• Attention to detail and strong numeracy skills
• Proactive
• Strong time management skills

This role is full time working a 40 hour week (hours to be discussed). Our client is offering a salary of £24,000-£25,000 depending on your level of experience.

HQ Personnel

1 Victoria Avenue
Harrogate
HG1 1EQ
01423 520220
https://www.hqpersonnel.co.uk/