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Jobs » SERVICE ADMINISTRATOR

Jobs in Harrogate and North Yorkshire

SERVICE ADMINISTRATOR

Based in HARROGATE

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SERVICE ADMINISTRATOR at leading Harrogate company!

GREAT NEW ROLE at leading Harrogate company as Service Administrator.  They are looking for an individual who can assist the service department to manage and process all administrative tasks in relation to the department.
Duties will include the following:
Administration – Certificates, Life Cycle, Send out, Upload and maintain website, File Documents
Contracts – Ensure all current homes that we carry out inspections are on an up to date contract
Capital Equipment Serial Numbers – Type and file
Generate and follow up leads
Part Sourcing - Finding and sourcing parts required for equipment
Parts Return to Suppliers (warranty or otherwise) – Liaise with supplier, customer and manage process
Diary Management – arranging for the engineers to attend sites and detail information within the appointment such as address, contact, telephone number and details of the visit.
Liaise with customers re any issues, orders or queries and ensure processed to completion
Process all documentation efficiently and maintain records in accordance with service and ISO procedures
Service and quality levels are maintained, ensuring future business is maximised and new business opportunities are sought.
Follow up visits for repairs/servicing are timely and to customer satisfaction.
Liaise effectively with Departments to ensure quality customer service is maintained
Any customer service issues are dealt with in a timely and professional manner including feedback to the relevant business areas
Key Skills:
Be articulate, confident, enthusiastic and have excellent attention to detail
Have the ability to generate rapport, build productive customer relationships and communicate with people at all levels
Work well under pressure, managing a high workload & multiple deadlines simultaneously
Thrive whilst working both autonomously and as part of a team
First class administrative skills gained working in a varied and busy environment
Excellent telephone manner combined with good written and verbal communication skills
Strong knowledge of Microsoft Office and CRM systems (training given).
GREAT OPPORUNITY - email your CV today.  Immediate start available!

Salary:
£18,000 Per Annum
plus excellent benefits
Position:
Permanent
Located in:
HARROGATE
Closing Date:
15th April 2020
Employer:
IMPRESSION RECRUITMENT
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Apply

IMPRESSION RECRUITMENT

SUITE 1 HARROGATE BUSINESS CENTRE
HARROGATE BUSINESS CENTRE
HARROGATE
HG2 8ER
01423876303
www.impressionrecruitment.co.uk