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Jobs in Harrogate and North Yorkshire

Day Porter

Based in Harrogate

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As our Day Porter, you will be the first point of contact for guest to our Hotel providing an efficient and courteous service at all times. This position is primarily guest focused so a helpful and welcoming attitude is key.

We are a leading award winning luxury resort just on the outskirts of the beautiful town of Harrogate. Our Values of Care, Passion and Quality are evident in everything we do. This starts with our people who join our ever-growing successful team. We have been making magical memories for our guests for almost 50 years having been owned by the same family for all of this time who are constantly reinvesting into Rudding and its people.

We would like you to take a moment to think would you like to be part of this? Would you like to join our team and grow along the way with us? We are creating a legacy, which is putting our town and county on the map having won accolades such as large hotel of the year in 2018, best newcomer and 5-bubble luxury within our first year at the good spa guide awards.

We are an inclusive employer and support our local community. We are proud winners of an industry Catey for accessibility, which shows our ethos of being inclusive to all.

If this makes you smile and you would like to be part of our never ending journey, then watch our video and read on………………….

https://youtu.be/502XBHR-W4k

Staff Benefits include;

  • A competitive salary
  • Complimentary nutritious meals whilst on duty
  • A uniform package
  • Free Car parking and subsidised taxi fares
  • 30 days’ annual leave for full time employees increasing with length of service
  • Opportunity to purchase additional annual leave after qualifying period
  • Company Pension scheme
  • Complementary 24/7 employee assistance line
  • Opportunity to work in our local community through paid volunteer programme
  • Company sick pay
  • Monthly thank you awards for excellent guest care
  • Up to 50% discount in our restaurants
  • Up to 50% discount on Spa treatments
  • Excellent benefits elsewhere in our business including free golf!
  • Refer a friend award
  • Friends and Family discount on rooms and other areas of the business
  • Cycle to work scheme
  • Learning and development opportunities to grow and progress through our business
  • Celebrations of success through family events such as our summer BBQ and end of year thank you awards.

We are looking for the following skills:

  • The ability to work under pressure
  • A passion for people
  • The ability to champion exceptional service
  • Awareness and sensitivity to different cultures and languages.
  • Personal resilience, in terms of stamina and ability to handle occasional challenging
  • situations with calmness and diplomacy
  • Composure and good judgement

This role would suit someone with a minimum of 1 years previous experience as a Day Porter who enjoys being people focused. Previous guest relations, customer service experience is preferred and you must be fully conversant in English. Salary is negotiable depending upon experience.

HOURS OF WORK:

3 days on and 3 days off on 12-hour shifts.

Live in accommodation is available for the right candidate.

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

As our Day Porter, you will be the first point of contact for guest to our Hotel providing an efficient and courteous service at all times. This position is primarily guest focused so a helpful and welcoming attitude is key.

The successful applicant will be highly experienced in providing exceptional customer service, and will be able to demonstrate knowledge of the local area. This role would suit someone with a minimum of 1 year’s previous experience in a guest relations or porter role.

You must have a clean full UK driving licence and be eligible to live in the UK

Salary:
£8.50 Per Hour
Position:
Permanent
Located in:
Harrogate
Closing Date:
31st May 2019
Employer:
Rudding Park
Apply
Apply

Rudding Park

Rudding Park
Harrogate
HG3 1JH
01423 871350
https://www.ruddingpark.co.uk/careers/our-vacancies/

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