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Jobs » Night Porter

Jobs in Harrogate and North Yorkshire

Night Porter

Based in Harrogate

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We are currently recruiting for a Night Porter to join our professional and experienced hospitality team.

We are a leading award winning luxury resort just on the outskirts of the beautiful town of Harrogate. Our Values of Care, Passion and Quality are evident in everything we do. This starts with our people who join our ever growing successful team. We have been making magical memories for our guests for almost 50 years having been owned by the same family for all of this time who are constantly reinvesting into Rudding and its people.

We would like you to take a moment to think would you like to be part of this? Would you like to join our team and grow along the way with us? We are creating a legacy which is putting our town and county on the map having won accolades such as large hotel of the year in 2018, best new comer and 5 bubble luxury within our first year at the good spa guide awards.

We are an inclusive employer and support our local community. We are proud winners of an industry Catey for accessibility which shows our ethos of being inclusive to all.

If this makes you smile and you would like to be part of our never ending journey, then watch our video and read on………………….

https://youtu.be/502XBHR-W4k

Staff Benefits include;

  • A competitive salary
  • Complimentary nutritious meals whilst on duty
  • A uniform package
  • Free Car parking and subsidised taxi fares
  • 30 days’ annual leave for full time employees increasing with length of service
  • Opportunity to purchase additional annual leave after qualifying period
  • Company Pension scheme
  • Complementary 24/7 employee assistance line
  • Opportunity to work in our local community through paid volunteer programme
  • Company sick pay
  • Monthly thank you awards for excellent guest care
  • Up to 50% discount in our restaurants
  • Up to 50% discount on Spa treatments
  • Excellent benefits elsewhere in our business including free golf!
  • Refer a friend award
  • Friends and Family discount on rooms and other areas of the business
  • Cycle to work scheme
  • Learning and development opportunities to grow and progress through our business
  • Celebrations of success through family events such as our summer BBQ and end of year thank you awards.

Wellbeing of our people;

  • We are proud to be an accredited disability confident employer
  • We share a passion as an inclusive employer as many of our partners for example our local fund
  • We work closely in our local community supporting small groups and individuals in all areas including Harrogate Skills for Living and the Local Fund volunteer programme.
  • We supply a nutritious and free meal whilst on duty
  • Rudding Park is a mindful employer
  • We offer flexible working arrangements where possible in support of working forward.
  • We have our own 5 a side team and weekly exercise boot camps at the resort
  • Confidential 24/7 advice and support line that offers free counselling and legal advice
  • Complimentary health care plan for all our employees

 

Our Night Porters play an important role in ensuring the safety of our guests and the security of our hotel throughout the night. You will be responsible for dealing with any guest requests, greeting and checking in late arrivals to the hotel. As Night Porter you will also set up for conference and banqueting functions and hotel housekeeping duties as required.

The successful applicant will be highly experienced in providing an exceptional service to our guests, and will be able to demonstrate a sociable but professional personality. This role would suit someone with previous experience of working nights who is IT literate. Sound knowledge of health and safety is an advantage as is a current first aid qualification.

We are looking for the following skills:

  • The ability to work under pressure
  • A passion for people
  • The ability to champion exceptional service
  • Awareness and sensitivity to different cultures and languages.
  • Personal resilience, in terms of stamina and ability to handle occasional challenging
  • situations with calmness and diplomacy
  • Composure and good judgement

This role would suit someone with a minimum of 1 year’s previous experience as a Night Porter who enjoys being people focused. Previous guest relations, customer service experience is preferred and you must be fully conversant in English. You must hold a current and clean UK driving license as you will be using company cars and will park guest vehicles as required.

HOURS OF WORK:

4 nights on and 4 nights off /on 12 hour shifts

Live in accommodation is available for the right candidate.

Salary:
£8.50 Per Hour
Position:
Permanent
Located in:
Harrogate
Closing Date:
31st May 2019
Employer:
Rudding Park
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Rudding Park

Rudding Park
Harrogate
HG3 1JH
01423 871350
https://www.ruddingpark.co.uk/careers/our-vacancies/

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