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Jobs » Trainee Reservations Coordinator

Jobs in Harrogate and North Yorkshire

Trainee Reservations Coordinator

Based in Harrogate


Due to the continued growth and success of our business, we are looking for a Trainee Reservations Coordinator to join our dynamic team. This is a great opportunity for the right individual to develop their career within our Award Winning Hotel & Spa. In addition to looking for a new team member, we are also keen to take on a school leaver on an Apprenticeship to gain a qualification whilst working.

Rudding Park have some of the best in the hospitality Industry so if you want training and development we will support you every step of the way. This is a great career platform for someone wanting to make the best start in a career in reservations.

Daily duties include:

Your role will include a variety of responsibilities including handling bedroom reservations and bookings for the Clocktower, Horto, Holiday Park, Golf and Spa both via phone and email.

You will help build and maintain our company reputation by offering excellent guest service via any communication method and in line with our company ethos, which we have successfully built up over the years.


Who are we looking for…

Candidates must be able to work as part of a team and have a smart and presentable appearance. You will have good communication skills both written and verbal, preferably along with Maths and English at Grade 4 (Grade C).

More essentially, we are looking for the right type of person who can show they would be quick and keen to learn new skills. Someone with a bright, positive and energetic personality. Someone who is people focused and passionate about their future career.

This opportunity is suitable for those already in employment as well as those wishing to enter the hospitality industry.

If you are a school leaver, we would expect you to complete a Level 2 Reservations Apprenticeship over a 12-month period. Further development of your training may lead to a team leader role within the reservations team and progression onto a Level 3 Apprenticeship.



About us

We are a leading award winning luxury resort just on the outskirts of the beautiful town of Harrogate, North Yorkshire. Our Values of Care, Passion and Quality are evident in everything we do. This starts with our people who join our ever-growing successful team. We have been making magical memories for our guests for almost 50 years having been owned by the same family for all of this time who are constantly reinvesting into Rudding and its people.

We would like you to take a moment to think would you like to be part of this? Would you like to join our team and grow along the way with us? We are creating a legacy, which is putting our town and county on the map having won accolades such as large hotel of the year in 2018, best newcomer and 5 bubble luxury within our first year at the good spa guide awards.

We are an inclusive employer and support our local community. We are proud winners of an industry Catey for accessibility, which shows our ethos of being inclusive to all.

We have also recently won Independent Hotel of the Year at the Annual Catey Awards 2019!

Staff Benefits include;

A competitive salary, commission and bonus incentives

Complimentary nutritious meals whilst on duty

A uniform package with in-house dry-cleaning where needed

Free Car parking and subsidised taxi fares

30 days’ annual leave for full time employees increasing with length of service

Opportunity to purchase additional annual leave after qualifying period

Company Pension scheme

Complimentary 24/7 employee assistance line

Opportunity to work in our local community through paid volunteer programme

Company sick pay

Monthly thank you awards for excellent guest care

Up to 50% discount in our restaurants

Up to 50% discount on Spa treatments

Excellent benefits elsewhere in our business including free golf!

Refer a friend award

Friends and Family discount on overnight stays and other areas of the business

Cycle to work scheme

Learning and development opportunities to grow and progress through our business

Celebrations of success through family events such as our summer BBQ and end of year thank you awards.

Wellbeing of our people;

We are proud to be an accredited disability confident employer

We share a passion as an inclusive employer as many of our partners for example our local fund

We work closely in our local community supporting small groups and individuals in all areas

We supply a nutritious and free meal whilst on duty

Rudding Park is a mindful employer

We offer flexible working arrangements where possible in support of working forward.

We have our own 5 a side team and weekly exercise boot camps at the resort

Confidential 24/7 advice and support line that offers free counselling and legal advice

Complimentary health care plan for all our employees

If you feel that you have what it takes to join our team and are looking to start your career within a progressive award winning Company, which provides ongoing career opportunities, then we look forward to receiving your application.

Located in:
Closing Date:
11th October 2019
Rudding Park

Rudding Park

Rudding Park
01423 871350


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