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Yorkshire Building Society to close Knaresborough branch

Yorkshire Building Society

6:56pm 29th November 2017
(Updated 7:04pm 29th November 2017)

Knaresborough's branch of Yorkshire Building Society is set to close next year.

It's one of 13 branches earmarked for closure as part of plans to deliver "better service and greater efficiency".

Yorkshire Building Society Group wants to increase the size of its national high street network over the next three years to ensure that it has a more even spread of branches and agencies across the country.

The proposals would involve expanding the network into new towns and cities where there is customer demand, at the same time as reducing the network where there is duplication or where it's highly concentrated.

Mike Regnier, Chief Executive of Yorkshire Building Society Group, said: "We are a strong and financially sustainable building society and members have trusted us with their money for more than 150 years.

"Over that time, we have evolved from a small local mutual into a secure and reliable modern financial services provider serving more than 3.2m people right across the UK.

"Face-to-face service will continue to play an important part of our offering to customers for many years, but we must continue to evolve if we are to remain relevant and competitive in today's market.

"The proposed changes to our high street outlets and office sites will enable us to deliver better overall value for members by operating in a more cost-effective way, with the savings we make being reinvested in the business.

"If the proposals go ahead, our reformed high street network will complement our digital and telephony channels, enabling us to reach more customers and supporting them to do business with us in ways which are most convenient for them.

"We believe these proposed changes are necessary for us to continue to grow and help more people to become homeowners and have a secure place for their savings."

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