Maroon 5: SugariTunesAmazon

Harrogate charity help taxi drivers improve disability awareness

Taxi drivers attend disability-awareness training sessions

1:00am 17th December 2017
(Updated 6:04am 18th December 2017)

A Harrogate charity has held the first of a series of disability awareness training sessions for the district's 500 taxi drivers.

Delivered by Disability Action Yorkshire staff and customers, and run in conjunction with Harrogate Borough Council's licensing team, the three-hour presentation is designed to give drivers a practical understanding of the skills required to relate, and respond, to the mobility needs of disabled people.

It was held at Harrogate Borough Council's Crescent Road offices and led by the charity's training manager Denise Baynton.

Topics covered included legislation, rights and responsibilities, definition of a disabled person, skills and a number of dos and don'ts.

It also featured a question and answer session, demonstration, group discussions and a practical activity where Disability Action Yorkshire customers who are wheelchair users were loaded into taxis.

Jackie Snape, Chief Executive of Disability Action Yorkshire, said: "This first session was attended by 20 taxi drivers from the across the Harrogate District and was a pilot to ensure it was pitched at the right level.

"I'm delighted to say we received very positive feedback from the council officers and attendees, and the next session will be held in the New Year.

"For many disabled people, their only mode of transport is via a taxi, therefore it's vital taxi drivers have an understanding of the needs of these passengers.

"I'm very encouraged by the council's attitude towards disability awareness, and I believe these training sessions will help reduce unintentional discrimination.

"I hope it will also stimulate other businesses and organisations, not just those in the transport sector, to review awareness of disability policies in their workplaces."

Councillor Stuart Martin, Chairman of Harrogate Borough Council's Licensing Committee, said: "We are always keen to build on the high standards of service delivered by the district's taxi drivers and hope that these training sessions help to ensure great journeys for all users.

"We are delighted to be partnering Disability Action Yorkshire who are delivering high-quality training for us.

"Being able to interact with disabled people in wheelchairs at the training adds the human touch and makes a real difference to the drivers' learning." 

More information about Disability Action Yorkshire is available from its website or by calling Jackie Snape on 01423 855410.

More news from across Harrogate, Craven and Wharfedale

Breaking local news for Harrogate, Craven & Wharfedale direct to your mobile from Stray FM

Share This Story

Submit this page to reddit
Suggested articles
Carers Resource

Week of action to help Harrogate and Craven's "hidden" carers

Charity Carers' Resource is raising awareness.

Young people in Harrogate express LGBT experience through their art

Young people express LGBT experience at Harrogate Pride

Artwork to go on show as celebration return for its second year.

Most read
Youths cause 'irreplaceable' damage to Brimham Rocks

PICTURES: Youths cause 'irreplaceable' damage to Brimham Rocks

Investigation into damage at North Yorkshire beauty spot.

Newer article

High hopes for Skipton to Colne rail link

Harrogate, Craven & Wharfedale: The Prime Minister says that proposals to reopen the railway line will be looked at "very seriously".

Older article

Craven and Wharfedale mums-to-be encouraged to have flu jab

Harrogate, Craven & Wharfedale: Figures show that around half of pregnant women weren't vaccinated last year.

Top articles

Councillors reject plans for new homes in village near Boroughbridge

Harrogate, Craven & Wharfedale: The parish council in Kirby Hill feared the development could 'swamp' the village.

Father and son found dead in Huddersfield river 'were looking for metal'

National: The bodies of a father and son have been discovered in a river after the pair went missing during a magnet fishing trip.

World Cup 2018: Mexico fans may have caused earthquake celebrating win over Germany

World: Mexico football fans are believed to have caused a minor earthquake as they celebrated their team's shock win over Germany at the World Cup.

Jose Mourinho backs England to beat Tunisia in World Cup opener

Sport: Jose Mourinho believes England will not suffer the same fate as several other top nations and pick up a victory in their opening World Cup match.

Daughter of late singer Chris Cornell unveils duet on Father's Day

Showbiz: The 13-year-old daughter of singer Chris Cornell has unveiled a duet with her late father, a year after his death.

Divorce: A Blame Game

Business: Could no-fault divorce be on the way?

Why local parents are hiring nannies

Education: Perfect for the school holidays.

Hundreds of students run to support cancer sufferers

Family: The pupils at Queen Ethelburga's Collegiate ran a 5km Race for Life, in an event that started as a means of support for one student.

Causing a splash with Waterloo!

70s On This Day: It was the day ABBA released this album in the UK

Harrogate Hospice's sculpture tribute for loved-ones

Harrogate, Craven & Wharfedale: A new sculpture will pay a lasting tribute to loved-ones at Harrogate's Spring Flower Show.

Unique Sixth Form Experience

Education: A staggering 92% of pupils from St Aidan's and St John Fisher's Associated Sixth Form gained places at their first or second choice institution.

Yorkshire herbs on the menu

Food and Drink: It's thyme for some serious flavour.

Simple swaps for healthy eating week

Food and Drink: 5 easy swaps to make a nutritional diet as easy as possible!

POISONED: Red kite found dead near Knaresborough

Harrogate, Craven & Wharfedale: Police have received confirmation of the poisoning.

Top Party Dresses for the Festive Season

Christmas: Local Blogger, the Harrogate Girl, picks the best frocks, gowns and outfits for the big Christmas parties of 2017.

The Yorkshire floods: one year on

Special Reports: People affected by last year's downpours describe what has happened in the last 12 months

Delve into deliciousness at Mother Shiptons Inn

Test pages: We sent Stray FM's James Stanley to try out the new menu at Mother Shipton's Inn Knaresborough.

LIVE: Stage 4 of the Tour de Yorkshire

Harrogate, Craven & Wharfedale: The Final stage of the Tour de Yorkshire is on today today, passing through Otley, Blubberhouses, Pateley Bridge and Skipton.

Tour de Yorkshire host venues confirmed

Harrogate, Craven & Wharfedale: There'll be no re-run of this year's memorable Tour de France stage finish in Harrogate.

Poll

Love Island...

Trending in Yorkshire

Councillors reject plans for new homes in village near Boroughbridge

The parish council in Kirby Hill feared the development could 'swamp' the village.

Plans for new homes in Spofforth deferred over safety fears

Councillors concerned about extra traffic.

Young people express LGBT experience at Harrogate Pride

Artwork to go on show as celebration return for its second year.

Kex Gill repairs to start next week

The initial works could be completed in three weeks, allowing the A59 to open to single lane traffic.

Northern releases timetables for next week's strike

Members of the RMT union are walking out on Tues 19th, Thu 21st and Sat 23rd June.

More news...