Five ways to spot a fraudulent phone call

Five ways to spot telephone fraud

10:09am 3rd May 2018

We're being urged to 'take five' as part of a campaign focusing on fraud over the phone in North Yorkshire.

North Yorkshire Police has today launched the second part of its six-month awareness campaign to help the public protect themselves against fraud.

It follows recent reports where victims have been conned out of thousands pounds, in some cases by fraudsters pretending to be police officers.

Five things to look out for on a fraudulent phone call:

  1. The caller doesn’t give you time to think, tries to stop you speaking to a family member or friend or is insistent and makes you feel uncomfortable.
  2. The caller asks you to transfer money to a new account for fraud reasons or to aid an investigation.
  3. They phone to ask for your 4-digit card PIN or your online banking password. Even if they ask you to give it to them by tapping into the telephone keypad rather than saying the numbers out loud, this is a scam.
  4. They ask you to withdraw money to hand over to them for safe-keeping.
  5. They may say that you are a victim of fraud and offer to send a courier to your home to collect your cash, PIN, payment card or cheque book.

Between April 2017 and September 2017, 36% of victims of fraud in North Yorkshire reported that that they had been contacted over the phone by the offender.

In the last two weeks alone there have been seven reports in North Yorkshire where the victim was targeted over the phone.

North Yorkshire Police is working with Action Fraud, other police forces and the Op Gauntlet team to investigate the latest reports and to establish if there are any links.

Commenting on the second phase of the campaign, Detective Inspector Jonathan Rowland, of North Yorkshire Police’s Economic Crime Unit said:

“Fraud over the phone is the most common enabler of fraud in North Yorkshire and has increased 4% compared with the previous six months.

“Since mid-April alone we have had seven reports in North Yorkshire where offenders have called their victim over the phone, imitated a trusted organisations such as a bank or a police officer to gain their victims’ trust and defrauded them of their savings.

“They are becoming more sophisticated in the way they deceive and manipulate their victims into gaining their trust and can easily disguise their number to look like one you recognise.

“Please remember that the police or your bank will never call you and ask you to transfer or withdraw money. They will also never ask you to become part of a police investigation.

“If you receive a call of this nature, or have any suspicions at all, do not engage in conversation, please hang up the phone and report it.”

If you believe you have been a victim of fraud, call North Yorkshire Police on 101 or report it to Action Fraud by visiting actionfraud.police.uk or by calling 0300 123 2040. In an emergency or if a crime is in action dial 999.

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