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"Enpowering staff is key"

"Enpowering staff is key"

Published by May Norman at 11:37am 16th May 2019.

'Staff are key', according to the new man at the helm of Harrogate's health services

  • The new man at the helm of Harrogate's health services believes staff are key to excellent patient care.
  • Steve Russell is the new Chief Executive of Harrogate and District NHS Foundation Trust.
  • He's been sharing his early impressions of HDFT and his priorities. 

Steve Russell is the new man in charge of Harrogate's health services.

The now new Chief Executive took up the post in April after Dr Ros Tolcher retired at the end of March after five years serving as CEO.

Stray FM caught up with Steve who has been bowled over by the friendliness of staff right across the Harrogate and District NHS Foundation Trust.

Steve believes staff are key to excellent patient care.

"I firmly believe if you look after people working within the organisation and they feel safe, support and happy in their work, they in turn will give excellent care to people who we're looking after.

"I know there are opportunities to take out duplication of waste in what we do by trusting each other and changing our processes and systems. People in all parts of our organisations will be affected by that.

"Our job is to enpower those people - to give them the right tools and space for them to continue providing the highest level of care available locally."

However, he does admit budgets are tight and that's something he'll be addressing:

"The way national NHS money is distributed means Harrogate, as a place, still has quite a significant challenge in terms with living within our means. I'd be lying if I didn't come to work worrying about that.

"But we are working incredibly hard on it and the solutions are by working in partnership with primary care, our colleagues in local authorities and thinking differently about how we do things."

Steve was on the NHS Top Leaders Programme and has most recently been Deputy Chief Executive at Barking, Havering and Redbridge NHS Trust.

Between 2011 and 2013 he was Chief Operating Officer for South London Healthcare NHS Trust, having come from Northumbria Healthcare NHS Foundation Trust where he was Executive Director of Medicine and Emergency Care.