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Central Harrogate residents waiting up to six weeks for rubbish collection

Central Harrogate residents waiting up to six weeks for rubbish collection

Published by The Stray FM News Team at 4:11pm 15th July 2019. (Updated at 4:17pm 15th July 2019)

Some people living in the centre of Harrogate say their rubbish hasn't been collected for six weeks.  

  • It's because of problems with the roll-out of new bin collection routes. 
  • Some residents say their waste has not been collected since early June. 
  • The council say there are a number of "teething issues" as they change collection routes for around 75,000 homes.

Some residents in central Harrogate say their waste has not been collected for six weeks because of problems with the roll-out of new bin collection routes.  

Residents of Chippendale Place are among those who say their general waste has not been collected since early June.  

Resident Marie Monaghan said that rubbish bins on the street had gone uncollected since before the route changes came into effect on June 24.

In some cases, the bins were now too heavy to be moved, while six weeks in the summer heat meant the contents were emitting a strong, unpleasant scent.

Ms Monaghan said:

“We’ve just had the Yorkshire Show with a lot of people coming to Harrogate for that, and the place is looking like a tip.  It’s one of my main concerns for the town – we had so many visitors and it was looking terrible.”

A neighbour, Chris Brackley, said: 

“It’s not giving a good impression for Harrogate, that’s for sure.  We can understand missing it for a week (with the changeover of routes), but six weeks is too long. We feel like we’ve been completely ignored, frankly.”

In a statement posted on their social media accounts earlier this month, Harrogate Borough Council thanked residents for their patience, and emphasised the size and scale of the changes.

“As you can imagine, changing collection routes for around 75,000 properties over 500 square miles was never going to be an easy task, and we’ve identified a small number of teething issues that need ironing out."

The council said that bin collection crews had been working to address the backlog – often in the heat in recent weeks – as “teething issues” with the new system were ironed out.

Other reasons that could impact the collection of bins, according to the council, were access issues where residents’ vehicles blocked the road for bin lorries, particularly in smaller streets.

The changes to bin collection were brought in to incorporate hundreds of new homes that have been built or are currently being built across the district, as well as to ensure “each round is as efficient as possible”.

The review of collection routes and changes to timetables lead to the loss of one crew, which is usually staffed with between two to four crew members.

No jobs were lost according to the council, with the reduction in crew down to natural turnover.