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Disability sunflower scheme at Harrogate library 

Disability sunflower scheme at Harrogate library 

Published by Harry Long at 7:00am 2nd December 2019.

A new scheme will help customers at Harrogate library who have hidden disabilities.  

  • Visitors to Harrogate library with hidden disabilities will be able to pick up a sunflower lanyard.
  • It will act as a sign to staff that they may need help. 
  • The scheme is already used at airports and supermarkets.  

The 'sunflower scheme' will allow customers to pick up a lanyard, which will act as a discreet sign to staff that they may need additional help. 

The library hopes this will provide reassurance to those with hidden disabilities such as autism, dementia, visual or hearing impairment and anxiety.

The sunflower design is now being used by a number of organisations across the UK, including many airports and supermarkets.

Chrys Mellor, General Manager Libraries, said:

“The sunflower project is an innovative way to ensure customers with hidden disabilities enjoy an enhanced library experience. Members of the library team will be happy to provide extra support such as assisting with finding library items or simply giving library users more time at the desk.”

If the scheme is a success, there are plans to roll out the lanyards to more libraries in North Yorkshire.

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