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Harrogate's Carphone Warehouse to close

Harrogate's Carphone Warehouse to close

Published by May Norman at 8:19am 17th March 2020.

Carphone Warehouse: 2,900 jobs axed as all standalone UK stores to close

    • Carphone Warehouse has announced it's closing all 531 of its standalone stores - with the loss of 2900 jobs.
    • It's believed it includes the Harrogate store, on Cambridge Street.
    • Its parent company says it'll concentrate on the branches inside Currys PCWorld stores because of changes in the way customers buy technology.

Dixons Carphone has said it will axe 2,900 jobs under plans to close all 531 of its standalone Carphone Warehouse stores.

it's believed the move includes the Carphone Warehouse store on Cambridge Street in Harrogate.

The retailer described the move as the "next step in its transformation" as it joins its UK mobile operations with the wider business.

Carphone Warehouse, Cambridge Street, Harrogate
Carphone Warehouse, Cambridge Street, Harrogate

In a statement, it said the move was due to the change in how customers buy their mobile devices, connectivity and technology.

After the standalone stores are closed on 3 April, the company will focus on selling mobile devices and connectivity through its shops in 305 Currys PCWorld stores and online.

It is expected that 40 per cent of employees will be able to get new roles within the company but around 2,900 will be made redundant.

Dixons Carphone said it would "go well beyond legal obligations in financial and other support for all affected colleagues".

Group chief executive Alex Baldock said:

"Today's tough decision is an essential part of that, the next step in making our UK mobile business a success for customers, colleagues and other shareholders.

"Clearly, with unsustainable losses of £90m expected this year, mobile is currently holding back the whole business.

"There's never an easy time for an announcement like this, but the turbulent times ahead only underline the importance of acting now."

mobile phones

He added:

"I don't underestimate how upsetting this news will be for our colleagues, and we'll treat everyone with honesty, respect and care.

"...Customers are increasingly heading, not just to our large and growing online business, but into our big stores, where they can find all the experts and tech - mobiles, computers, TVs, smart tech, appliances, gaming and all the rest - they need. But they can't find all this in the small mobile-only stores that are one twentieth of the size; they're visiting these less and these stores are losing more money as a result.

That's why we're committed to our more than 300 big stores around the UK, why we're investing tens of millions of pounds in them and in the thousands of expert colleagues who work in them. But it's also why sadly we have to close the small stores."