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Coronavirus: Cancer Advice Line set up in Harrogate

Coronavirus: Cancer Advice Line set up in Harrogate

Published by Lisa Darvill at 10:43am 14th April 2020.

A new helpline has been set up for patients in the Harrogate District with cancer.

  • The Cancer Advice Line is for patients, their families and carers 
  • It's as the coronavirus outbreak continues 
  • The Harrogate and District NHS Foundation Trust says it knows patients have questions 

It's been set up by the Harrogate and District NHS Foundation Trust in light of the coronavirus outbreak. 

The Cancer Advice Line is for patients, their families and carers. 

It aims to answer questions and support patients via a simple, single point of contact. 

A spokesperson for the Harrogate and District NHS Foundation Trust said: 

"We know that patients with cancer or suspected cancer have questions and queries about their treatment and care in light of the Coronavirus pandemic.

"This advisory line signposts callers to specific information and address queries. It is staffed on a rota basis by administrative and nursing staff so that we have clinical oversight every day.

"We have directly let patients know about this advisory line but please do share this information if you know someone who would benefit from knowing about it."

The telephone number is 01423 557964 and colleagues are available 9am-12pm and 1-4pm Monday-Friday, excluding Bank Holidays.

Outside of these hours there will be a voicemail message to advise callers that if it is an emergency they should contact NHS 111 or call 999, and if they’ve developed symptoms from their cancer treatment to contact the Acute Oncology Helpline on 01423 555444.