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Coronavirus: NHS staff benefiting from Harrogate support service

Coronavirus: NHS staff benefiting from Harrogate support service

Published by The Stray FM News Team at 6:45am 15th April 2020.

A support service in Harrogate is playing a part in a  new national support initiative - to help health service workers cope with the challenges of working during the Coronavirus crisis.

  • Harrogate's Just 'B' has linked up with other charities to provide support to NHS workers during the virus outbreak.   
  • The 'Our People NHS Staff Support' initiative is helping workers with grief, trauma, relationship and financial issues. 
  • The service is made up of a team of volunteers and staff.   

Just 'B', which is part of North Yorkshire Hospice Care, has joined with other charities to help provide the 'Our People NHS Staff Support' initiative.

The service includes a helpline, text service and online resources to give staff access to help with grief, trauma, relationship and financial issues. 

Just ‘B’s role in the new national NHS Staff Support line is to give NHS staff a dedicated space to discuss and process any trauma, anxiety or emotional issues as a result of the coronavirus pandemic. 

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Chief executive of Just ‘B’ Tony Collins said:

“We know NHS staff and all health and social care sector staff across the country, including our own teams, are dealing with some of most challenging situations imaginable.  

“So they fully deserve our support in return and this is a meaningful and real way we can do this by sharing our skills and resources on a national level, to enable NHS teams to carry on helping others.”

Just ‘B’ has been contracted through Hospice UK to provide this service for NHS England. Just ‘B’ is made up of a team of volunteers and staff.

Tracey Bleakley from Hospice UK said:

”We know how hard staff are working to provide care for patients both in the NHS and in our hospices across the country. We are delighted to have been asked by NHSE/I to help set up a service to provide grief and trauma counselling to people working in the NHS.

"We want to do all we can to help clinical and other staff working hard to beat the coronavirus. This helpline allows us to bring our expertise to care for people who are doing an incredible job.”

The service can be accessed on 0300 131 7000 or staff can text FRONTLINE to 85258. The phone line will be open between 07:00 and 23:00 every day, while the text service will be available 24 hours a day.