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Coronavirus: Harrogate charity praises "fantastic" staff

Coronavirus: Harrogate charity praises "fantastic" staff

Published by The Stray FM News Team at 6:45am 20th April 2020.

The chief executive of a Harrogate charity has paid tribute to the "fantastic" staff who are supporting disabled adults at its care home during the virus outbreak.  

  • Jackie Snape from Disability Action Yorkshire has paid tribute to "fantastic" staff at the charity's care home.
  • Most of their residents are young disabled people who have been unable to leave the building during the lockdown. 
  • Jackie Snape says the pandemic is leading to social care staff getting more recognition for the work they do.  

Disability Action Yorkshire runs the Claro Road care home in Harrogate.  

Most of their residents are young disabled people - who have been confined to the building during the lockdown.  

Jackie Snape says the virus outbreak means social care staff are starting to get the recognition they deserve.

Disability Action Yorkshire - Jackie Snape


As well as delivering daily personal care, the team at the care home have been helping keep the 21 customers' spirits up, by helping them stay in touch with the outside world during the coronavirus lockdown.

They are communicating virtually via video conference calls facilitated by the staff, who are also ensuring they have plenty of entertainment within the communal areas and the home's garden.

jackie snape - disability action
Jackie Snape

Jackie Snape, Disability Action Yorkshire Chief Executive, said:

"The whole team has been absolutely magnificent, and I can't thank them enough for their dedication and team spirit.

"The majority of our customers are aged in their 20s and 30s, and like anyone else they are used to going out into town, meeting friends and family, and going shopping.

"Whilst the customers are adhering to Government advice and staying in their home, the staff are doing everything possible to make it as easy as wherever possible, as normal for them."

Social Care staff are on the coronavirus frontline, and as such we have had staff off sick and self-isolating. We have redeployed resources from our head office, furniture warehouse and training facility at Hornbeam Park

"Everyone has risen to the challenge and rallied around to ensure there is adequate cover 24 hours a day and our customers receive the care they deserve. To say I'm proud of them is an understatement!"