Ronan Keating: Life Is a RollercoasteriTunesAmazon

Ronan Keating: Life Is a RollercoasteriTunesAmazon

Coronavirus: Harrogate Hospital steps up video consultations

Coronavirus: Harrogate Hospital steps up video consultations

Published by Lisa Darvill at 12:21pm 26th May 2020. (Updated at 12:30pm 26th May 2020)

Harrogate and District NHS Foundation Trust is stepping up the use of digital video consultations. 

  • Video consultations are being trialled across a number of departments 
  • But the hospital says if patients need to be seen face to face, then arrangements will be made
  • Patients are told if they're eligible for one and they can choose if they wish to use the service

Video consultations are being trialled across a number of departments which helps staff and patients maintain social distancing and limit the spread of the virus. 

As the Trust moves into the ‘recovery phase’ of elective work in the NHS, the use of video consultations and phone calls will continue.

However, the trust says if patients need to be seen face to face, then arrangements will be made. Patients with a high clinical need will be seen as soon as possible and suspected cancer referrals will be given the highest priority.

Patients are directly advised if they are eligible for a video consultation and they can then choose if they wish to use the service.

Harrogate hospital
Harrogate District Hospital

The digital consultations allow patients to consult with their clinician remotely through a video feed on their phones, tablets, laptops and desktop computers.

One of the departments which has been trialling video consultations is Cardiology.

Clinical Lead Nurse for Cardiology, Emma Edgar, said:

“Video consultations are a useful resource to have especially in a time of pandemic and gives us the opportunity to support patients and assess problems. We are currently in the trial stages of using the technology and assessing for which patient group a video call would be helpful and practicable. 

“The technology is secure and you can rely on its confidentiality. My patients have found it relatively easy to use but of course we continue to support patients who may not have access to technology.

“Recently, a cardiology patient contacted me as he had a recurrence of his heart rhythm problem. I made an appointment for him in my clinic and we had a video consultation during which I was able to assess the problem and come up with a treatment plan.”

Clinical Informatics Lead at the Trust Dr Matt Shepherd said:

“We are all currently having to adapt to new ways of working and it is important that we make use of every opportunity to support our patients.

“Our priority is always to give the best quality care and we are pleased to be able to offer this as an option to our patients, where appropriate.”