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Coronavirus: Yorkshire bus company helping customers with social distancing

Coronavirus: Yorkshire bus company helping customers with social distancing

Published by Harry Long at 7:41am 30th May 2020.

A bus company in North and West Yorkshire is rolling out a new feature on its website and app - to help customers with social distancing.  

  • Bus company Transdev is rolling out a new feature on its website and app to help customers with social distancing.  
  • Passengers will be able to check how many people are on a bus before they get on.  
  • They'll be able to add to add information on whether their bus is becoming busy directly onto the new system.

Transdev passengers will be able to check how many people are on a bus before they get on.  

They'll also be able to see whether a wheelchair bay on a bus is free.

The technology is powered by customers themselves, who will be able to add information on whether their bus is becoming busy directly onto the new system.

The Harrogate Bus Company

Transdev CEO Alex Hornby said:

"We have been working really hard to ensure that all our customers can return to the bus with confidence. SpaceChecker is simple to use and builds on the success of our live tracking feature, which already allows customers to trace the journey of their bus towards their stop. 

"Having the room to spread out and observe social distancing is vital to helping customers feel safe and comfortable on board, complementing the range of other measures we have been introducing over the past few weeks. Using live information provided by our customers themselves, everyone with access to a mobile device will be able to see how busy their bus is.

"This means customers can choose to catch a later bus with more space available if the one they plan to use is nearly full - and combined with our plans to introduce many more buses and journeys from today, we think this new feature will be welcome news for everyone."

You can find out more on the company's website.