Parcel delivery scam warning

Parcel delivery scam warning

Published at 1:54pm 21st July 2015. (Updated at 5:30pm 21st July 2015)

North Yorkshire's Trading Standards officers are warning everyone about another e-mail scam which is doing the rounds.

The e-mails are in the form of a 'delivery notice' or may attach a 'delivery notice', claiming that a courier has tried to deliver a parcel and including a website link to arrange re-delivery or unsubscribe from e-mails.

They may use names which are similar to well-known postal services or delivery businesses to try and convince recipients that they're genuine.

Officers believe that the culprits are trying to bombard people with spam e-mails, direct them to a website which will download malware to their system or direct them to a website which asks for personal information and so leaves them at risk of identity theft.

Trading Standards' advice is to delete thess e-mails and particularly not to open any attachments, as these may contain viruses which could damage computers and other electronic devices.

Some straightforward steps to check whether an e-mail is genuine:

  • First of all, are you expecting a parcel? If not, be suspicious and do not open any links or attachments.
  • If you are expecting a parcel, but think an e-mail looks unusual, check with the sender to find out which courier or delivery service they have used or use the parcel tracking facility if it is available.
  • E-mails have a 'from' name which can be set by the sender to disguise their identity. The full address from which the e-mail has actually been sent can be checked by using the mouse to hover over the name or by clicking on 'view details' where that option is available.
  • An e-mail might appear to have been sent by 'Royal Courier', for example, whereas the full e-mail address it was sent from is A mismatch between the name and address is a good indicator that the e-mail is a scam, as are spelling mistakes and poor grammar.