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Abuse victims benefit from extra support

Abuse victims benefit from extra support

Published at 5:50pm 11th August 2015. (Updated at 6:02pm 11th August 2015)

New services for victims of domestic abuse in North Yorkshire are being hailed as a success.

A confidential helpline has received a significant number of out-of-hours calls since it was recently made available 24 hours a day, seven days a week.

It's manned by specialist workers who can provide immediate emotional and practical advice for anyone affected domestic and/or sexual abuse.

If necessary, staff can offer immediate referrals into the most appropriate support services, including emergency refuges.

The charity IDAS (Independent Domestic Abuse Services) has also launched a new and more responsive website which is a 'one-stop shop' for practical advice and information.

It includes a secure online form for victims to refer themselves directly into IDAS services, without having to tell the police.

Sarah Hill, Director of IDAS, said: "The funding from the Police and Crime Commissioner has really boosted the services available for victims across the county and we have seen a significant increase in the number of people coming forward to get help.

"The funding shows a real commitment to ensuring that victims and survivors are able to access a good service, whether they choose to report to the police or not. I would encourage anyone who is worried about their relationship or who has experienced violence to please come forward and get the help they deserve."

Detective Chief Inspector Andrea Kell, of North Yorkshire Police, added: "The provision of the 24-hour helpline and range of interactive services and guidance provided by the IDAS website provides invaluable emotional and practical support to victims of domestic abuse in one single location.

"North Yorkshire Police is victim-focused and is committed to ensuring the best support is provided for their needs and encourages victims to come forward to the police."

More information about IDAS services at